These Terms & Conditions govern your access to and use of the we888 platform, including all casino games, sportsbook markets, account services, and promotional offers. Please read this document carefully before registering or placing any wager on we888.
Effective Date: 1 January 2026 · Last Reviewed: 1 January 2026A plain-English summary of we888's core obligations — the full legal terms follow in the clauses below.
All we888 games use independently certified RNG engines. Published RTP percentages are accurate and externally audited. we888 does not manipulate outcomes for any player or player segment under any circumstance.
Player account data is protected by 256-bit SSL encryption. Passwords are stored using one-way cryptographic hashing and cannot be retrieved by we888 staff. Two-factor authentication via Indonesian mobile number is available to all account holders.
All deposits and withdrawals are processed in IDR with zero transaction fees applied by we888. Processing timelines are published and adhered to. Pending withdrawal requests are never cancelled without player consent and a documented reason.
All bonus promotions on we888 state their wagering requirements, eligible games, minimum odds, expiry periods, and withdrawal conditions in full before the bonus is claimed. we888 does not change bonus terms retroactively after a player has opted in.
Self-service deposit limits, loss limits, session reminders, cooling-off periods, and permanent self-exclusion are built into every we888 account. These tools activate immediately when set and cannot be overridden by we888 support staff during the active period.
Every we888 support shift is staffed by native Indonesian-speaking agents reachable via live chat around the clock. Formal complaints submitted in writing receive a substantive first response within 48 hours of receipt.
In these Terms & Conditions, the following terms have the meanings set out below unless the context expressly requires otherwise.
| Term | Definition |
|---|---|
| "we888", "the Platform", "we", "us", "our" | The online gaming platform operated at https://we888.games and the entity that holds the applicable international gaming licence under which the platform operates. |
| "Player", "you", "your" | Any natural person who has registered a we888 account, is in the process of registering, or accesses any part of the we888 platform without a registered account. |
| "Account" | The individual player account created through the we888 registration process, containing the player's personal information, wallet balance, transaction history, and account settings. |
| "Wallet" / "Balance" | The IDR-denominated real-money balance held in a player's we888 account, which may be used to place wagers on any eligible game or sportsbook market. |
| "Bonus Balance" | Funds credited to a player's account as part of a promotional offer, which are subject to wagering requirements before they may be withdrawn as real money. |
| "KYC" | Know Your Customer — the identity and age verification process required by we888 before withdrawal access is granted, conducted using the player's KTP (Indonesian National Identity Card) and a selfie verification step. |
| "KTP" | Kartu Tanda Penduduk — the Indonesian National Identity Card issued by the Indonesian civil registration authority, used as the primary identity document for KYC verification at we888. |
| "Wagering Requirement" | A multiplier applied to a bonus amount (e.g., 30x) that specifies the total wager value a player must complete using the bonus balance before any winnings derived from that bonus may be withdrawn. |
| "Restricted Jurisdiction" | Any country or territory in which access to or use of online gaming platforms is prohibited by applicable law, as updated by we888 from time to time. |
| "IDR" / "Rp" | Indonesian Rupiah — the lawful currency of the Republic of Indonesia. All we888 wallet balances and transactions are denominated in IDR. |
You must be at least 21 years of age to register a we888 account, make a deposit, place any wager, or claim any bonus or promotional offer on the we888 platform. This age requirement applies regardless of the age of majority in your specific jurisdiction and is non-negotiable. we888 will verify your age during the mandatory KYC process using your KTP. Any account found to belong to a player under 21 years of age will be immediately and permanently closed, and any funds held in that account will be handled in accordance with Clause 14 of these Terms.
The we888 platform is designed to serve players located in Indonesia. By registering an account, you confirm that you are accessing the platform from a location in which your use of the platform does not violate any applicable local law or regulation. It is your sole responsibility to determine whether your use of we888 is lawful in your specific location. we888 does not accept registrations from players located in Restricted Jurisdictions as defined in Clause 1.
Each player is permitted to hold exactly one we888 account. Creating multiple accounts — whether using the same or different personal details, payment methods, devices, or IP addresses — is strictly prohibited and constitutes grounds for immediate account suspension and forfeiture of all balances. If you believe a duplicate account has been created in your name without your authorisation, contact we888 support immediately at [email protected].
You must have full legal capacity to enter into a binding contract. By accepting these Terms, you represent and warrant that you are not subject to any legal restriction, court order, or regulatory prohibition that would prevent you from entering into this agreement or using online gaming services.
To register a we888 account, you must provide accurate, current, and complete information including your full legal name as it appears on your KTP, your date of birth, a valid Indonesian mobile number, a valid email address, and your preferred IDR payment method. You agree to update your account information promptly if any of these details change.
Providing false, misleading, or incomplete registration information is a material breach of these Terms. we888 reserves the right to suspend or permanently close any account where registration information is found to be inaccurate, and to withhold any balance pending investigation. we888 is not liable for any losses arising from a player's failure to maintain accurate account information.
All we888 accounts are subject to mandatory KYC verification before withdrawal access is enabled. KYC verification requires submission of the following documents:
KYC review is typically completed within 15 to 30 minutes during WIB business hours (08:00–22:00 WIB). we888 may request additional documentation at any stage of the verification process. Withdrawal requests will remain pending until KYC verification is fully approved.
we888 permits a maximum of one account per household address, per device, and per shared IP address in standard residential settings. Players sharing a household who wish to each hold an account must notify we888 support in advance. we888 reserves the right to apply bonus restrictions to accounts identified as sharing household or device identifiers.
You are solely responsible for maintaining the confidentiality of your we888 username and password. You must not share your login credentials with any other person, allow any other person to access your account, or use any automated login tool or credential-sharing service. Any wager, deposit, or withdrawal completed using your login credentials is your sole responsibility, regardless of whether you authorised that specific action.
we888 offers two-factor authentication (2FA) linked to your registered Indonesian (+62) mobile number. we888 strongly recommends enabling 2FA on your account. Once enabled, a one-time verification code will be required at every new device login. we888 is not liable for unauthorised account access resulting from a player's failure to enable 2FA when it was available to them.
If you suspect that your we888 account has been accessed without your authorisation, you must contact we888 support immediately via live chat or at [email protected]. we888 will place a temporary hold on the account pending investigation. we888 will not be liable for losses incurred as a result of unauthorised access where the player failed to notify we888 promptly upon becoming aware of the breach.
we888 accepts deposits via the following IDR-denominated payment methods: BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon, OVO, DANA, GoPay, ShopeePay, and LinkAja. All deposits are credited to your we888 wallet in IDR. we888 does not accept deposits in foreign currencies, cryptocurrency, credit cards, or any payment method not listed above.
Minimum deposit amounts vary by payment method. The minimum deposit for e-wallet methods (OVO, DANA, GoPay, ShopeePay, LinkAja) is Rp 10.000. The minimum deposit for bank transfer methods (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon) is Rp 25.000. Maximum single-transaction deposit limits apply and are displayed within the deposit interface. Players subject to responsible gaming deposit limits set under Clause 11 will be bound by whichever limit is lower.
Deposits are credited to your we888 wallet instantly upon confirmation of receipt by we888's payment processing systems. we888 does not charge any transaction fee on deposits. If a deposit is not reflected in your wallet within 15 minutes, contact we888 support with your transaction reference number and the bank or e-wallet confirmation screenshot.
By making a deposit, you confirm that the funds are from a legitimate personal source, that you are the named account holder of the payment method used, and that the deposit does not involve funds derived from any unlawful activity. we888 reserves the right to request source-of-funds documentation for large or unusual deposits as part of its anti-money-laundering compliance obligations.
Withdrawal access requires completed KYC verification as described in Clause 3.3. Withdrawals may only be made to a payment account registered in the same name as the we888 account holder. Third-party withdrawals are strictly prohibited. we888 reserves the right to reverse any withdrawal request to a mismatched account name and re-credit the funds to the player's wallet pending resolution.
we888 targets the following withdrawal processing timelines, measured from the point at which the withdrawal request is approved by the we888 finance team:
These timelines are targets, not guarantees. Delays may occur during peak periods, during Indonesian public holidays (including Idul Fitri, Idul Adha, and Indonesian Independence Day), or where additional verification is required.
Minimum single withdrawal amount is Rp 50.000. Maximum daily withdrawal limits apply and are displayed within the withdrawal interface. Players in the we888 VIP programme may be eligible for elevated withdrawal limits subject to VIP tier terms. Withdrawal limits apply to real-money balance only; bonus balance is not withdrawable until wagering requirements are met in full.
Winnings generated from wagers placed using a Bonus Balance are withdrawable only after the applicable Wagering Requirement has been completed in full. The maximum withdrawable amount from bonus-derived winnings may be capped at a stated multiple of the original bonus amount, as specified in the individual promotion's terms. Any balance exceeding that cap will be removed from the account at the point of withdrawal request.
All we888 bonuses and promotional offers are subject to the specific terms published with each promotion, in addition to these general bonus terms. In the event of a conflict between the specific promotion terms and these general Terms, the specific promotion terms prevail for that offer.
All bonuses issued by we888 carry a wagering requirement unless explicitly stated otherwise in the promotion terms. The wagering requirement specifies the total real-money wager value that must be completed using the Bonus Balance before any winnings derived from that bonus may be withdrawn. Wagering requirements are stated as a multiplier of the bonus amount (e.g., a 30x wagering requirement on a Rp 100.000 bonus requires Rp 3.000.000 in total wagers to be completed).
Not all games contribute equally to wagering requirements. Live baccarat and Dragon Tiger games typically contribute at a reduced rate. Specific game contribution rates are published in each promotion's terms. Wagers placed on games with 0% contribution do not count toward the wagering requirement regardless of wager size.
All bonus balances and associated wagering requirements expire within the timeframe stated in the individual promotion terms, which is typically between 7 and 30 calendar days from the date of the bonus credit. Upon expiry, the remaining bonus balance and any associated winnings are automatically removed from the account without further notice.
We888 reserves the right to void bonuses and withhold associated winnings where it determines, in its reasonable discretion, that a player has engaged in bonus abuse, including but not limited to: opening multiple accounts to claim the same bonus, systematically exploiting low-risk wagering strategies to guarantee bonus clearance with minimal actual risk, or colluding with other players to achieve the same outcome. Suspected bonus abuse may result in account suspension pending investigation.
Each game available on the we888 platform is governed by the specific rules of that game as displayed within the game interface. By placing a wager, you confirm that you have read and understood the applicable game rules. In the event of a dispute, the game studio's rules take precedence over any informal understanding or assumption.
All non-live games on the we888 platform use random number generator (RNG) engines that have been independently certified for statistical randomness and fairness by recognised international testing laboratories including BMM Testlabs, GLI, and eCOGRA. Published return-to-player (RTP) percentages are accurate and reflect the independently verified long-run theoretical payout rate for each game.
Live dealer games on we888 are streamed from studios operated by Evolution Gaming, Pragmatic Play Live, Dream Gaming, and SA Gaming under their respective studio licences and quality certifications. Live game outcomes are determined by physical game apparatus (cards, roulette wheel, dice) and are not subject to RNG certification. Studio game rules apply to all live dealer games.
In the event of a game or platform malfunction, we888 reserves the right to void the affected wager and refund the wagered amount to the player's wallet. we888 is not liable for any winnings claimed to have been generated during a malfunction. Malfunction voids play — this principle applies to all games on the platform without exception.
All sportsbook bets on we888 are subject to acceptance at the odds displayed at the time the bet is confirmed. we888 reserves the right to refuse or limit any bet at its discretion, including bets that exceed published maximum stake limits or bets on markets where unusual activity has been detected. A bet is not accepted until a confirmed bet reference number is issued to the player.
Odds on pre-match markets may change between the time a bet slip is constructed and the time it is confirmed. If odds change between selection and confirmation, we888 will notify the player of the new odds before finalising the bet. The player may accept the new odds or cancel the bet. In-play odds are subject to rapid fluctuation and are confirmed at the moment of acceptance only.
Mix parlay (accumulator) bets combine two or more individual selections into a single wager. All selections must win for the accumulator to pay out. If one or more selections are void (e.g., due to postponement), the accumulator is recalculated excluding the void selection. Minimum and maximum selection counts for mix parlay bets are displayed in the sportsbook interface.
An event or market is declared void where it is abandoned, postponed beyond the stated settlement period, or determined to have been affected by match-fixing or corruption. Void bets are refunded in full to the player's wallet at the original stake value. we888 reserves the right to void any bet where it has reasonable grounds to believe the outcome was predetermined or the market was manipulated.
we888 offers extensive sportsbook coverage of BRI Liga 1, including Persija Jakarta, Persib Bandung, Bali United, and all other BRI Liga 1 clubs, as well as Timnas Indonesia (Garuda) matches in the Piala AFF and FIFA World Cup qualifiers. All BRI Liga 1 markets are settled based on the official result confirmed by PT Liga Indonesia Baru (LIB), the BRI Liga 1 league operator, at the final whistle of regular time unless the market is explicitly stated as "including extra time".
The following conduct is strictly prohibited on the we888 platform and constitutes a material breach of these Terms that may result in immediate account suspension, forfeiture of balance, and reporting to relevant authorities:
we888 is committed to providing a safe and responsible gaming environment. Gambling on we888 is intended as a form of entertainment. we888 does not encourage players to gamble beyond their means and actively provides tools to help players manage their activity.
The following tools are available to all we888 account holders directly from the account settings panel and take effect immediately upon activation:
we888 enforces the 21+ age requirement at all stages of the player lifecycle. Any account where we888 has reasonable grounds to suspect underage play will be suspended immediately pending KYC review. If KYC confirms the player is under 21, the account will be permanently closed and any balance handled in accordance with Clause 14.
For further information on responsible gaming support, visit the Responsible Gaming page or contact [email protected].
All content on the we888 platform — including but not limited to the we888 brand name, logo, website design, software, game interfaces, graphics, text, and promotional materials — is the property of we888 or its licensed content providers and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the we888 platform for personal entertainment purposes only. You may not copy, reproduce, modify, distribute, transmit, publicly display, or create derivative works from any we888 content without express written authorisation from we888.
we888 does not warrant that the platform will be available at all times or free from interruption, errors, or security vulnerabilities. Scheduled maintenance windows will be communicated in advance where possible. we888 shall not be liable for any loss of wagering opportunity, missed promotional period, or inability to access the account resulting from platform downtime, scheduled or otherwise.
To the fullest extent permitted by applicable law, we888 shall not be liable for any indirect, incidental, special, consequential, or punitive damages — including loss of profit, loss of data, or loss of goodwill — arising from your use of or inability to use the we888 platform, regardless of whether we888 was advised of the possibility of such damages.
we888's total aggregate liability to any player in respect of any claim arising under or in connection with these Terms, whether in contract, tort, or otherwise, shall not exceed the total real-money deposits made by that player to their we888 account in the 30 calendar days immediately preceding the event giving rise to the claim.
we888 shall not be liable for any failure or delay in performance caused by circumstances beyond its reasonable control, including natural disasters, acts of government, internet service provider failures, cyberattacks, or other events of force majeure.
we888 reserves the right to suspend any player account at any time, with or without prior notice, where it has reasonable grounds to suspect a breach of these Terms, fraudulent activity, money laundering, underage play, or any other conduct that poses a risk to the platform, other players, or the integrity of games and markets. During a suspension, the player will not be able to deposit, withdraw, or place wagers.
Where an account is permanently terminated by we888 following an investigation that confirms a material breach of these Terms, we888 reserves the right to forfeit the account balance in whole or in part. Where termination results from an administrative error or a dispute ultimately resolved in the player's favour, we888 will return the verified real-money balance to the player via their registered payment method within 10 business days.
Players wishing to voluntarily close their we888 account should contact [email protected]. Voluntary account closure will be completed within 5 business days. Any real-money balance at the time of closure will be returned to the player's registered payment method, subject to completion of KYC verification and confirmation that no outstanding wagering requirements apply to the balance.
we888 reserves the right to amend these Terms & Conditions at any time. Where amendments are material — meaning they affect player rights, withdrawal conditions, or bonus terms — we888 will provide at least 7 calendar days' notice prior to the changes taking effect, communicated via the registered email address on the player's account and a notice on the we888 homepage. Continued use of the platform after the stated effective date of the amended Terms constitutes your acceptance of the updated Terms. It is your responsibility to review these Terms periodically. The current version of the Terms is always available at https://we888.games/terms-conditions.
These Terms & Conditions are governed by and construed in accordance with the laws of the jurisdiction in which we888 holds its international gaming licence. Any dispute arising out of or in connection with these Terms that cannot be resolved through we888's internal complaints procedure (see Clause 17) shall be referred to binding arbitration under the rules of the applicable arbitration body in the licencing jurisdiction. Nothing in this clause prevents we888 or the player from seeking urgent injunctive or interim relief from a court of competent jurisdiction where necessary to prevent irreparable harm.
If you have any questions, concerns, or formal complaints regarding these Terms & Conditions or the we888 platform, please contact us through the following channel:
When submitting a formal complaint, please include your we888 account username, a clear description of the issue, the date and time the issue occurred, and any relevant transaction reference numbers or screenshots. we888 is committed to resolving all complaints fairly, transparently, and within a reasonable timeframe.
Now that you have reviewed our Terms & Conditions, create your account and explore Indonesia's most complete online gaming platform — live baccarat, Dragon Tiger, 1,200+ slots, and BRI Liga 1 sportsbook, all in IDR.
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